10-28-2021 01:34 PM
Hi i need some help if possible. i have a Surface Pro X which uses a windows 10 64x ARM. im finding that this might be causing the issue but any help is appreciated. i cannot install the driver for this printer online. it just promts "Could not install driver. click ok to try again later" and then this never works out. i can print, but i cant do any scanning, which is what i need to do.
12-07-2021 06:38 PM
Hello Ryanglenn,
Unfortunately, the MF644Cdw does not have any scanner options on a computer running Windows with an ARM processor. You will be able to add the printer using the generic Windows printer drivers but, it will not be able to add the scanner.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.