03-16-2021 01:13 PM
Using MacOS Catalina version 10.15.7 WiFi network 200+Mb. Computer cannot see scanner but prints okay. I've downloaded and installed drivers and toolbox a couple (or more) times, to no avail. Anybody have a solution for me, please?
06-01-2021 01:05 PM
Hello Davidrst,
We would be happy to help with your scanner issue. To assist further we would need some additional information. If you could reply to this message with the information below, we can provide some troubleshooting steps.
If you would like a more immediate response, you can contact support at 1-800-652-2666. Our agents would be happy to help.
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