12-12-2013 07:06 PM
I have downloaded the latest drivers from the Canon website. I've tried both scanning over the network (no problems with printing) and over USB (again, no problems), but for the life of me, I can't get the darn thing to scan.
I keep getting the scan MF error 162, 0, 0 or 255, 0, 0 after I did a clean reinstall of the drivers and everything. I KNOW I'm plugged in but when I try using the Canon software I get the 162 error code and a data transfer error code.
12-15-2013 11:11 AM
The error codes 162,0,0, or 255,0,0, usually indicate that you have not selected a scan type at the machine. Please follow the steps below to perform a scan from the imageCLASS MF4890dw:
If you receive any errors or need further assistance with the MF4890dw, we recommend that you contact us at 1-800-OK-CANON (1-800-652-2666).
04-29-2014 06:19 AM
Log into the printer using Remote UI. Then, goto into "System Settings", and turn off (remove the check mark) under "USB Device Settings: Use USB Device". Click on OK to save the settings and then turn off printer and turn it back on.
08-14-2015 11:06 AM
I have MF 5980dw and I cannot to solve problem with error code 255 0 0
Can you explain more detailed how get Log into the printer Remote UI - what does mena remote UI?
I wait for your kind reply!
08-14-2015 11:20 AM
10-05-2015 03:50 AM
I have scanner MF5980dw and comuter with windows 8.1
I download latest driver from canon web site
I install toolbox 4.9
I have wifi connection
on scanner menu I select scan mode and remote scanner
but during scanning programm notice that
Error in Scanner
Follow instruction in the on line manual
Scanner driver will be termonated
please send me rely ASAP
02-06-2016 11:47 AM
11-27-2018 02:04 PM
I have a MF634CDW that had the same problem. I am running Windows 10 and it is connected wirelessly. I was able to resolve it by:
1) ON PC, start Canon MF Scan utility, select settings, select General Setting tab
2) select your canon printer button
3) in dialog box, deselect and select your canon with mac id listed, then click OK
4) click OK button to exit General settings
5) ON PRINTER SCREEN; press scan button, select computer, your printer should in dropdown, select it, OK!
6) now try rescanning from MF utility on PC. It worked for me.
If printer does not show up in step 5, try rebooting modem/router and retrying it again from step 1.