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LBP7660CDN prints one page then throws paper jam error but no jam

dannieboiz
Apprentice

I have an LBP7660CDN that would not print more than one page at a time before throwing a paperjam error when there isn't anything stuck in there. 

 

I just have to go through the menu and pretend like I did clear the jam and it would print again. However, it would restart the print job and print the first page again, it's very annoying. Does anyone have a fix for this?

2 REPLIES 2

gjhall99
Apprentice

Same thing happens to me. So frustrating and wastes so much paper.

Hector
Product Expert
Product Expert

Hello Dannieboiz,

If the printer feeds a single sheet through and then gives you a paper jam message, it would point to a problem with the paper feed. In this situation, you can follow the steps in the link HERE for removing paper jams. You can perform the steps while the printer is unplugged and you can wipe any of the paper feed rollers with a damp cloth. Once that is done, you can turn the printer back on and try another print. if the issue persist, it would mean the printer needs service. You can use the link HERE to access your MyCanon account and check what service options are available.

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