cancel
Showing results for 
Search instead for 
Did you mean: 

Pixma TS3522 - False "Out-Of-Ink" condition

sparks88
Apprentice

My Pixma TS-3522 is refusing to print with a solid "black ink" light. The cartridge is absolutely not out of black ink and only roughly 50 pages have been printed. A few things:

* Directly upon purchasing the printer I set my driver to "draft" quality.

* The printer prints a test page from its console button in black perfectly fine.

* How do I reset the counter as the printer is obviously not aware that it is printing in draft quality?  Holding down any of the buttons does not seem to help, I have reseated the cartridge as well.

* What is the appropriate SKU for the largest capacity black cartridge for this printer in the future?

This is a sturdy printer.  I'd hate to return it just because it throws a false indicator.

6 REPLIES 6

Patrick
Product Expert
Product Expert

Hi sparks88,

When the ink indicator light is on, that indicates that the is low.

When the ink indicator light is blinking, that means that the ink cartridge is out of ink:

https://ij.manual.canon/ij/webmanual/Manual/All/TS3500%20series/EN/UG/ug-220.html

To view the page yield of each ink cartridge based on the testing that was performed, please use this link:

https://downloads.canon.com/nw/printer/misc-pages/print-speed-methodology/pdfs/TS3520_PageYield.pdf

The largest black ink cartridge compatible with your PIXMA TS3522 is the PG-275XL:

https://shop.usa.canon.com/shop/en/catalog/pixma-ts3520-compatible-inks

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thank you for your cookie cutter expert opinion Patrick.

The error is not in the ink (I just put two new cartridges in) but in your junk printer from 1872.

jmeb
Apprentice

I've the exact same problem. Only difference is I've printed 3 pages (also in draft/ light ink) and get On-Screen pop-up Can Not Print black Ink cartridge is low on ink.  I change to factory printer settings etc etc and still getting this msg.  This is BRAND NEW out-of-box and had this same problem on my other Canon printer so bought this one; now I'm frustrated and ready to go exchange for HP if not able to clear or Canon doesn't resolve asap. 

umb
Contributor

They're not going to resolve anything. They're scammers. They sell junk printers that will work the first couple of times you buy them and then break. It took me two hours to get my Wi-Fi to find this printer. Once it did, it printed 20 pages and then promptly stopped taking paper through the feeder and showing an empty ink cartridge. Just popped two brand new cartridges in and won't work.

The 30 days pass, and they're set. Scam goes through, people can't return it, and they just got $59 for nothing.

steverunner
Apprentice

Same issue, brand new ink cartridge to replace the starter black cartridge. Official Canon ink, too.  Blinks that it is out of ink.  Doesn't look like Canon replies to these messages.  

They're a scam company. Your best bet is to report them to any government consumer agency you can so they can go after them. They're scammers. Contact a lawyer, too. Lawyers are the only people these frauds understand.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!