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Just bought Model MF 3010 and wont print


I just bought this set it up, installed the drivers computer communicates with the printer when i send something to print . the printer feeds the paper in then process it out when it comes out it just a blank piece of paper. yes the toner is installed. there no warning lights on just wont print anything on the paper after it runs thru the printer.


Product Expert
Product Expert

Hello Opielw,

If you just setup the printer and the prints are blank, I would suggest removing the toner and checking to make sure all the packing material has been removed from the toner cartridge. We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. Are you able to make a copy from the glass?
  2. What version of the Mac or Windows operating system are you using on your computer?