09-12-2020 04:13 PM - edited 09-12-2020 04:20 PM
Mods, please note that I will be cross-posting this to the Professioonal Photo Printers forum.
There are several Canon printers here; the above mentioned MB5420 and PRO-100 as well as an MF249dw.
Mac Mini late 2012, 16GB memory, 500GB SSD, i7, Catalina (updated current as of 9/11/2020)
Canon Maxify MB5420 (Current as of 9/12/2020)
Canon PIXMA PRO-100 (Current as of 9/12/2020)
Canon ImageCLASS MF249dw (Current as of 9/12/2020)
All the above devices are connected via Ethernet, with static mapped IP addresses.
Driver installations appeared to be completely normal using "Canon Inkjet Network" for the MB5420 and the PRO-100.
When the CUPS print drivers for all the above printers are installed, I am unable to print to the PRO-100. "Filter failed" error message. When I remove the drivers for the MB5420, print jobs for the PRO-100 are processed normally. The presense of the MF249dw driver has no effect on the PRO-100. The presense of scanner drivers for the MB5420 has no effect on the PRO-100. Printing to any of these devices from a Windows 10 Pro machine is normal with all drivers installed.
I would prefer to have the MB5420 available to me as the default printer for everyday use.
10-13-2020 01:54 PM
If your are still experiencing this issue, please contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
10-13-2020 03:20 PM
Still experiencing the issue. Contacted Canon Support a couple weeks ago. The person I talked to went to her "supervisor" then told me, basically, "Not a Canon problem. Contact Apple." No help there either.