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Color ImageClass MF641Cw leaking magenta ink

jdgarcia01
Apprentice

I have a Color Image Class M641Cw (purchased from Walmart 2021 or 2022) that is leaking magenta ink only. I had this problem before and the only solution I found was to replace the cartridge. I bought all brand-new cartridges and the magenta ink is leaking again. It leaves spots on the top right part of the page. For now, I am pulling that cartridge out and wiping it down and then cleaning off the plate as best I can. It is fine for a sheet of paper, but then the next page that comes out has red spots on it. The cartridge looks like it is fine. I don't see any defects. Any help or suggestions would be appreciated. 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Canon toners have a warranty.  This is one of the benefits of buying OEM vs 3rd party.  I'd contact support.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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