01-26-2019 08:56 PM
I put legal in the extra slot and i programmed it, but it still prints the whole document on letter from Tray 1
02-04-2019 01:18 PM
Hi colemacj.
So that we can best assist you, we will need some more information. Please answer the questions below:
1. Which version of Windows or macOS are you using?
2. Is Legal set as the paper size in the program that you are using for printing?
3. How did you install the drivers onto your computer?
I look forward to your reply. If you need immediate assistance, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.