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Canon MF8280Cw printing has vertical while lines on black colors

xhou
Apprentice

As shown on the tester pages, the printing has vertical white streaks on black color. It works well on other prime colors. It looks like something is wrong with the black toner. The issue is occurring in both printing and copying.

I upgraded to the latest firmware and drivers. 

I replaced a new black toner, and the issue remains. 

It looks like something is wrong with black toner-related parts. Can anyone help me?

IMG_7953 (1).jpeg

 

IMG_7954.jpeg

 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Xhou,

In this situation, you can try cleaning the printer's fixing unit and transfer belt using the steps in the link HERE. If that does not resolve the issue and you have already replaced the black toner, it looks like the printer needs service. You can log into your MyCanon account to check for any available service options.

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