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imageCLASS MF5950dw Won't Scan on Windows 11

shardogg
Apprentice

I have an ImageClass 5950dw that worked perfectly until I recently updated to windows 11. It is connected wirelessly. I can communicate and print with no problem. I can not, however, scan any longer. I could scan when i had Windows 10. In researching, it appears even new ImageClass printer/scanners have issues with Windows 11. Please help. Thank you.

1 REPLY 1

jrhoffman75
Legend

There are some patches for W10 on the support site. They are dated 2017. If you have installed them and everything was working OK with W10, but not now with W11 my guess (I am not affiliated with Canon) is that there won’t be W11 support. You cold give Canon a call at 1800-OK-CANON and see if they have any info.

You could see if VueScan by Hamrick software has a solution.

John Hoffman
Conway, NH

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