02-26-2020 05:44 PM
When trying to print, it shows two paper trays. But there is only one to fill. It shows that the second is where the toner cartridges are. When trying to print it thinks there is no paper but the tray 1 is filled. I have no idea what the top tray is. There is no where to put paper in there.
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02-28-2020 12:12 PM - edited 02-28-2020 12:14 PM
Hi Jenni5672.
The MF731Cdw supports the optional Cassette Unit AF-1 (an additional paper drawer). It's possible that the settings were changed to enable the AF-1 unit, despite that unit not currently being installed. This setting may be disabled in the printer's menus.
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02-26-2020 11:29 PM
Greetings,
I believe there are 2.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
02-27-2020 01:09 PM
No, there is only one for a paper tray. The other is for multiuse paper but it is not a tray.
02-28-2020 12:12 PM - edited 02-28-2020 12:14 PM
Hi Jenni5672.
The MF731Cdw supports the optional Cassette Unit AF-1 (an additional paper drawer). It's possible that the settings were changed to enable the AF-1 unit, despite that unit not currently being installed. This setting may be disabled in the printer's menus.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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