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Canon MF731Cdw Shows two paper trays but there is only 1

Jenni5672
Apprentice

When trying to print, it shows two paper trays. But there is only one to fill. It shows that the second is where the toner cartridges are. When trying to print it thinks there is no paper but the tray 1 is filled. I have no idea what the top tray is. There is no where to put paper in there. IMG_0420.JPGIMG_0421.jpg

1 ACCEPTED SOLUTION

Hi Jenni5672.

 

The MF731Cdw supports the optional Cassette Unit AF-1 (an additional paper drawer).  It's possible that the settings were changed to enable the AF-1 unit, despite that unit not currently being installed.  This setting may be disabled in the printer's menus.

 

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3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

I believe there are 2.

 
250-sheet cassette, 50-sheet multipurpose tray
 
See pages 141 and 149
 
 
 
 
 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

No, there is only one for a paper tray. The other is for multiuse paper  but it is not a tray.

Hi Jenni5672.

 

The MF731Cdw supports the optional Cassette Unit AF-1 (an additional paper drawer).  It's possible that the settings were changed to enable the AF-1 unit, despite that unit not currently being installed.  This setting may be disabled in the printer's menus.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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