IPF 6400 printed error

[denjes2]

Hi- I have the IPF 6400 that's about 5 years old. I've replaced both heads within the last 2 years and am now getting an error message and that the right head needs to be replaced. I print often but not commercially. Any ideas why this may happen? Thanks.

[Michael]

Hello.

For assistance with hardware related errors, we would have to advise that you contact our support group over the phone by calling 1-800-423-2366.  A live agent will be able to assist you in real time and go over your options to resolve this issue.