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SELPHY CP1500 issue: single line on the top of the photo

AlekseiNikon
Apprentice

Hi there.
I recently bought CP1500. After printing about 10-15 photos I mentioned a single line on the top of all photos. 
That line appears after 2-nd layer of printing, always in the same place. Is it technical feature, not really issue?
That effect is really annoying in dark areas of the photo.
IMG_20251126_221201.jpg

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Arthur,

Thank you so much. Unfortunately, I'm not from USA. I will try reaching out with my local dealer to fix the issue.
I'll contact you later and tell you about the results

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