06-02-2022 09:27 AM
Hi - my IP110 will turn on, power light goes on for a few seconds and it sounds like the printer is starting up as normal. However, after a few seconds, before it gets to the point of being able to print, the printer simply turns off on its own. Any suggestions on how I can correct this? Thank you.
Solved! Go to Solution.
06-03-2022 08:08 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-03-2022 07:52 PM
Hello, I had the same issue and after turning off the internet, then turning on the printer, it stayed on. I turned on the internet after the printer and I am waiting to see whether the printer will turn off. The thread is new, I wonder if everyone had this problem occur pretty close together in time. The only commonality is the printer and its software.
06-03-2022 08:08 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-04-2022 05:30 AM - edited 06-04-2022 05:54 AM
Thank you SamanthaW !! Problem solved !!
06-04-2022 10:13 AM
I can't do this because printer will not stay powered on long enough to transfer the firmware! Maddening!
06-04-2022 10:16 AM
Have you tried shutting off your router and modem while running the firmware update? Maybe that'll allow the printer to stay on.
06-06-2022 11:37 AM
That's exactly what I had to do in order to make the firmware update and it worked for me.
06-06-2022 02:42 PM
Worked for me as well!
06-04-2022 06:36 PM
This fixed the power cycle issue. But now my MB5320 doesn't print every line in certain documents that I have printed successfully many times before. There are blank lines where there should be data/text.
06-06-2022 11:53 AM
That actually sounds like something caused by either clogged cartridges or an print head alignment issue. Have you tried running the printer utility to see if the Canon maintenance tools will improve print quality?
06-06-2022 05:03 PM
It is working fine now. All I did was leave it powered down overnight. Thanks.
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