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IP110 Turns on for a few seconds, then shuts down on its own

dtopple
Apprentice

Hi - my IP110 will turn on, power light goes on for a few seconds and it sounds like the printer is starting up as normal.  However, after a few seconds, before it gets to the point of being able to print, the printer simply turns off on its own.  Any suggestions on how I can correct this?  Thank you. 

1 ACCEPTED SOLUTION

SamanthaW
Moderator
Moderator

Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing.  A firmware update is available to fully resolve this issue.   You can download the firmware update and find easy installation instructions at canon.us/power.

View solution in original post

21 REPLIES 21

Hi thank you for the solution however I do not have one of those USB cables as my printer did not come with one. Would it be possible for Canon to send me one at your cost. I do not see why I should have to go and buy a cable and have to use resources therefore increasing my carbon footprint many thanks Charlie

 

 

Thanks for the support. That firmware update fixed the problem.

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