06-02-2022 09:27 AM
Hi - my IP110 will turn on, power light goes on for a few seconds and it sounds like the printer is starting up as normal. However, after a few seconds, before it gets to the point of being able to print, the printer simply turns off on its own. Any suggestions on how I can correct this? Thank you.
Solved! Go to Solution.
06-03-2022 08:08 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-06-2022 11:51 AM
Hi thank you for the solution however I do not have one of those USB cables as my printer did not come with one. Would it be possible for Canon to send me one at your cost. I do not see why I should have to go and buy a cable and have to use resources therefore increasing my carbon footprint many thanks Charlie
06-10-2022 08:44 AM
Thanks for the support. That firmware update fixed the problem.
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