06-04-2023 07:52 PM
Hi,
I sold my Canon G5X MII. Is there a way to transfer the remaining Warranty/Registration to the buyer?
Thank you!
Solved! Go to Solution.
06-05-2023 11:29 AM
Hi, Sizzle!
This is from the CarePAK PLUS site:
Can I transfer CarePAK PLUS to another person or transfer to a different product?
The original owner of CarePAK PLUS may initiate a one-time transfer of ownership. You will be required to provide your registration number and a copy of your hardware sales receipt. Contact us at 1-833-CAREPAK (1-833-227-3725). Please refer to "Transferability" in the Terms and Conditions for complete details.
This plan cannot be transferred to a different product. Your CarePAK PLUS plan is tied to the serial number of the original covered product, or replacement product, if applicable.
I hope this helps!
06-04-2023 11:31 PM
Greetings,
The standard warranty applies to the original purchaser, it is not transferrable. You can remove a device from your MyCanon account, but the device cannot be registered again.
CarePaks are different, they can be transferred once during the coverage period.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
06-04-2023 11:40 PM
Thanks so much, Rick! Do you know how to transfer the CarePaks? I can delve into it, but was thinking you might have the answer handy. Canon doesn't have many options to contact them from what I can see on their webpage.
06-05-2023 09:11 AM
Which exact warranty do you have? The standard Canon limited warranty that came with the camera at time of purchase? A third-party warranty? Or did you purchase a Canon CarePak?
06-05-2023 10:50 AM
Hi Ricky,
It's the standard warranty and Canon CarePak.
Chris
06-05-2023 11:29 AM
Hi, Sizzle!
This is from the CarePAK PLUS site:
Can I transfer CarePAK PLUS to another person or transfer to a different product?
The original owner of CarePAK PLUS may initiate a one-time transfer of ownership. You will be required to provide your registration number and a copy of your hardware sales receipt. Contact us at 1-833-CAREPAK (1-833-227-3725). Please refer to "Transferability" in the Terms and Conditions for complete details.
This plan cannot be transferred to a different product. Your CarePAK PLUS plan is tied to the serial number of the original covered product, or replacement product, if applicable.
I hope this helps!
06-05-2023 11:39 AM
Perfect, Stephen! I appreciate your responses too Rick and Ricky. Cheers!
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