Transfer a Warranty/Registration

[Sizzle]

Hi,

I sold my Canon G5X MII.  Is there a way to transfer the remaining Warranty/Registration to the buyer?

Thank you!

[shadowsports]

Greetings,

The standard warranty applies to the original purchaser, it is not transferrable.  You can remove a device from your MyCanon account, but the device cannot be registered again. 

CarePaks are different, they can be transferred once during the coverage period.

[Sizzle]

Thanks so much, Rick!   Do you know how to transfer the CarePaks?  I can delve into it, but was thinking you might have the answer handy.  Canon doesn't have many options to contact them from what I can see on their webpage. 

[rs-eos]

Which exact warranty do you have?  The standard Canon limited warranty that came with the camera at time of purchase?  A third-party warranty?  Or did you purchase a Canon CarePak?

[Sizzle]

Hi Ricky,

It's the standard warranty and Canon CarePak.

Chris

[Stephen · Accepted solution]

Hi, Sizzle!
This is from the CarePAK PLUS site:

Can I transfer CarePAK PLUS to another person or transfer to a different product?

The original owner of CarePAK PLUS may initiate a one-time transfer of ownership. You will be required to provide your registration number and a copy of your hardware sales receipt. Contact us at 1-833-CAREPAK (1-833-227-3725). Please refer to "Transferability" in the Terms and Conditions for complete details.

This plan cannot be transferred to a different product. Your CarePAK PLUS plan is tied to the serial number of the original covered product, or replacement product, if applicable.

I hope this helps!

[Sizzle]

Perfect, Stephen! I appreciate your responses too Rick and Ricky. Cheers!