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Transfer a Warranty/Registration

Sizzle
Apprentice

Hi,

I sold my Canon G5X MII.  Is there a way to transfer the remaining Warranty/Registration to the buyer?

Thank you!

1 ACCEPTED SOLUTION

Hi, Sizzle!
This is from the CarePAK PLUS site:

Can I transfer CarePAK PLUS to another person or transfer to a different product?

The original owner of CarePAK PLUS may initiate a one-time transfer of ownership. You will be required to provide your registration number and a copy of your hardware sales receipt. Contact us at 1-833-CAREPAK (1-833-227-3725). Please refer to "Transferability" in the Terms and Conditions for complete details.

This plan cannot be transferred to a different product. Your CarePAK PLUS plan is tied to the serial number of the original covered product, or replacement product, if applicable.

I hope this helps!

View solution in original post

6 REPLIES 6

shadowsports
Legend
Legend

Greetings,

The standard warranty applies to the original purchaser, it is not transferrable.  You can remove a device from your MyCanon account, but the device cannot be registered again. 

CarePaks are different, they can be transferred once during the coverage period.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Thanks so much, Rick!   Do you know how to transfer the CarePaks?  I can delve into it, but was thinking you might have the answer handy.  Canon doesn't have many options to contact them from what I can see on their webpage. 

Which exact warranty do you have?  The standard Canon limited warranty that came with the camera at time of purchase?  A third-party warranty?  Or did you purchase a Canon CarePak?

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

Hi Ricky,

It's the standard warranty and Canon CarePak.

Chris

Hi, Sizzle!
This is from the CarePAK PLUS site:

Can I transfer CarePAK PLUS to another person or transfer to a different product?

The original owner of CarePAK PLUS may initiate a one-time transfer of ownership. You will be required to provide your registration number and a copy of your hardware sales receipt. Contact us at 1-833-CAREPAK (1-833-227-3725). Please refer to "Transferability" in the Terms and Conditions for complete details.

This plan cannot be transferred to a different product. Your CarePAK PLUS plan is tied to the serial number of the original covered product, or replacement product, if applicable.

I hope this helps!

Perfect, Stephen! I appreciate your responses too Rick and Ricky. Cheers!

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