Question on order price change

[Neonboy88]

I purchased a refurbished canon kit SKU: 6052CB01 Sunday morning which is out for delivery today. I noticed the same kit is now 180.00 cheaper then what I paid for it. Can I refuse this shipment with out paying any shipping or restocking fees and get a full refund or will canon customer service help me out in this situation? It’s kind of deceptive when canon says last day to save and then lowers the price even more. 

Thank you

[jrhoffman75]

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@Neonboy88 wrote:

I purchased a refurbished canon kit SKU: 6052CB01 Sunday morning which is out for delivery today. I noticed the same kit is now 180.00 cheaper then what I paid for it. Can I refuse this shipment with out paying any shipping or restocking fees and get a full refund or will canon customer service help me out in this situation? It’s kind of deceptive when canon says last day to save and then lowers the price even more. 

Thank you

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You need to call the Canon customer line directly.

[shadowsports · Accepted solution]

Greetings, 

I agree with jrhoffman75.  Give the Canon sales team a call.  1-800-385-2155.  I'm sure they'll be willing to work with you on a price adjustment.  🙂

[Neonboy88]

Thank you I spoke to canon customer service who will refund the 180 difference.

[stevet1 · Accepted solution]

Wow.

Now THAT is customer service.

Steve Thomas