Canon Quick Menu displays "checking printer status" upon opening, and then closes

[franklinmich]

Hello to the Commmunity!

Just installed Canon Quick Menu (64 bits Windows 10 system).

It displays "checking printer status" upon opening, and then closes.

I just can't get the software to run...

Any idea?

Franklinmich

[jrhoffman75]

Is it shutting down or is it minimizing itself on the desktop?

[franklinmich]

For all intents and purposes, the software shuts down. However a check on task manager shows it is running.

[jrhoffman75]

If you click the notification area arrow do you see it?

[franklinmich]

John,

No it is not there.

What I can see is a different piece of software: "Canon IJ Network Scanner Selector EX".

Franklinmich

Paris - France