09-06-2013 10:04 AM
09-06-2013 01:54 PM
Hi davdfabian!
So that the Community can help you better, we will need to know exactly which Canon model you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!
09-06-2013 06:19 PM
09-06-2013 06:36 PM
Hello avdfabian,
Thanks for your reply with the updated information!
To ensure the most accurate information is provided, please double-check the model number on the printer itself. We do not make a PIXMA MS600; however, we do have a PIXMA MP600. Could this be the printer you have, or is it something else? We look forward to hearing back from you!
09-06-2013 08:09 PM
09-15-2013 01:38 PM
Hi davdfabian,
With the LCD screen not displaying properly, there is one step we can try:
If the screen still will not display properly, then the printer will need to be serviced. Contact Us for your service options. We are happy to help you out.
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