Hi carole, Need a bit more information. Are you connected by USB or over a network? Also, what operating system are you using on your computer? If this is a time sensitive-matter, additional support options are available at Contact Us.
Hi jenne71, It sounds like you are running Windows RT. If this is the case, then drivers do not need to be installed (they are built into the OS). Connect the printer to your computer or network and Windows will automatically detect the device and ...
Hi icingimages, Let me clear up a few things about the PIXMA MG5420. The printhead is removable, but... Because the printhead itself is very delicate and critical to the function of the unit, , the removal process is designed to prevent unintentional...
Hi Mahogany, If you are getting an orange triangle, then the printer is experiencing an error. On this model you should also see an error message on the screen as well. Does anything appear on the screen? If this is a time sensitive-matter, additio...
Hi webfoot, It sounds like your printhead is either damaged or malfunctioning. If a clogged printhead is not cleared after several deep cleanings, then the unit will need to be serviced. Because of the incredibly fine diameter of the nozzles on your...
