Showing results for 
Show  only  | Search instead for 
Did you mean: 

CanoScan 9000f and mac os mojave


Trying to use flatbed scanner function on mac mojave and ImageCapture software.  I get this red line on computer image, even without copy on the platen.  There is no way to upload MP Navigator for Mojave.  I have ver 4 on my mac and it does not recognize the 9000f.  Am I just stuck with a brick or is there a way to fix this problem?  I might add that I have used this scanner for film strips and slides with excellent results.  It is also not possible to use the copy function!



Product Expert
Product Expert

Hi virusgal,


For Mojave you can use Canon's IJ Scan Utility. From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, then Canon IJ Scan Utility icon to start IJ Scan Utility.


Does the issue happen when you scan with IJ Scan Utility? We look forward to your reply.

Yes, apparently.  I was able to scan using IJ scan utility, but the red line is everpresent.  I can't imagine where it is coming from and why.  Scan is of blank paper.Scan.jpeg

Hi virusgal,


Since there is a line using IJ Scan Utility as well that means one of the lights on the scanning element is bad and the scanner will need to replaced. Since it was retired and replacement parts are no longer available. 


You would qualify for the Canon Upgrade program.


This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.


If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.


OK....thanks for that information.  I think the unit is a candidate for electronic recycling. 

I don't have an LJ Scan Utility in that folder. I don't have an lj scan utility anywhere. I have MP Navigator. When I go to your site to look for a current driver it tells me I don't need one for Mac OS Mojave 10.14.6. How do I scan or get this lj scan utility?

Product Expert
Product Expert

Hi lemmo,


Do you have the CanoScan 9000F or the CanoScan 9000F Mark II?


The Mark II is supported with macOS v10.14, the CanoScan 9000F is not.





Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.