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Frequent Contributor
Posts: 108
Registered: ‎04-17-2014

Bogus "Canon" Email?

[ Edited ]

Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

 

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

 

*****

 

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.

Respected Contributor
Posts: 1,070
Registered: ‎11-14-2012

Re: Bogus "Canon" Email?

Got it to two of my emails that I have used at image.canon
DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 50/1.2, 85/1.8, 85/1.4 IS, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
VIP
Posts: 8,140
Registered: ‎11-13-2012

Re: Bogus "Canon" Email?

[ Edited ]

@Davoud wrote:

Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

 

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

 

*****

 

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.


I did. I do not think it is bogus.

 

If you don't have a 1D X Mark III you can't use the cloud processing, but if you select Cloud->Log in in DPP4 you get thsi popup:

 

Screenshot 2021-07-12 195413.jpg

 

I was still able to log in just using my email, so I didn't have to revert to one of the other processes.

 

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Frequent Contributor
Posts: 108
Registered: ‎04-17-2014

Re: Bogus "Canon" Email?

Ah, so. Thanks.

Super Contributor
Posts: 228
Registered: ‎03-11-2016

Re: Bogus "Canon" Email?

t told me I am "NOT AUTHORIZED" to sign into the Cannon Forum.  But Im here!

Something HINKY is going on.  I couldnt sign in on the email I got to get here, but when I clicked on the MESSAGE, it tooke me here, already signed in. 

WEIRD!

If anybody KNOWS WHAT THE HECK IS GOING ON, Id Appreciate a reply with some kind answers?

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