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how to transer my pictues

nomotiondayday
Apprentice
 
2 REPLIES 2

jrhoffman75
Legend
Legend

Hello.

 

We will need a lot more information to try and help you.

1. are you trying to transfer from a camera? What model camera?

2. are you trying to transfer to a computer? What computer operating system and version - macOS or Windows?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information:
• What is the exact model of the Canon product you're using (it's usually on the top or front of the unit)?
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

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