HELP!! Past 6 months have tried every suggestion for shutter type and speed, and aperture. Most of our work takes place at events that use LARGE LED screens with a refresh rate of 59fps. The video teams sync these flickers to work flawlessly with the...
Single Point AF on R7 grayed out
Hi! I need help. No matter what I do for manual mode on my mark iv 5D it won’t work at all. Please help me. I’m trying to capture more movement with a higher shutter speed to catch toddlers running, flinging snow or glitter, tball etc. any time I use...
When I turn my camera on I'm seeing multiple verticle lines (different colors) on the display. I see the same lines when trying to view the images. I'm attaching a screenshot
Hello everyone,I’m new to the message board, so I apologize if this issue has already been discussed. I purchased a Canon 5D Mark II about a week ago, and it was working perfectly until last night. When taking photos using the optical viewfinder, the...
I've been using the 1.4.0 firmware for a year without any incident. Recording 10 to 60 minute videos in 4k 29fps low bitrate, cinema gamut, onto my Sandisk Extreme Pro 512GB microsd. It has always worked well, aside from the occasional overheating.La...
So.. my camera will not work. This is truly my last resort to try and fix it. I got this camera as a gift and I have had it since May of 2025. I've been researching and trying to figure out what is wrong with it, but nothing helps with my situation. ...
I have the canon EOS R7 and canon 100-400mm lens. I was taking photos of burrowing owls - it was midday and very sunny, they were far away so it was at the end of the lenses range but the photos in their entirety (background + owl) were all coming ou...
Hello, I have this issue with my canon 600D where it displays a error (error 20 and sometimes error 40) when ever I attach a lens. There's also a time where the lens would work (like AF), but whenever you press to take a picture it will display the e...
Two things: If open gate in either of these cameras is not capable, can we at least get 1.5x desqueeze in camera on the R5C and the availability of desqueeze in general on the R5 ii? Please and thank you. Love you canon
Hello just this evening i put my hands on a canon 3000n and when i put 2 low voltage battery Cr123a at 2.5v the camera do that noise: https://youtu.be/uKxK-X3SKIE?list=PLbknhnjWQGJV7kyVfMID_6oihf4y6MniQ&t=23 it's not very lound in the video, y...
I cannot update my R6 Mark III to firmware version 1.0.2I have tried 3 different SD cards, downloaded the update file twice and still cannot get the update to work. This is not my first Canon camera, and I have always successfully updated the firmwar...
Hello Canon Team, I would like to document a recurrent hardware failure issue with my EOS R5 that has significantly affected my professional use. Unit details:• EOS R5• Serial: 173120[xxxxxxx]• CPS Member• Region: Canon Middle East / EMEA Service Rou...
Hello,I just purchased a Canon R5 Mark II and I'm having a lot of fun with it.I have a question that I hope you all can help me with.I'm photographing still images. But when I go to preview the images using the Playback button, the message "Mode Movi...
Let's assume I'm in Manual with Auto ISO. The scene is stationary, so there's no danger of motion blur. I meter the scene and it hits 0. I'm properly exposed, but I think the picture is a little too dark or too light for my tastes. My focal length is...
