“ the list above explains exactly what the problem is and the firm ware is upgraded “
What method are you using to establish a Wi-Fi connection? There should be instructions on how to do it on product support page, where you downloaded the firmware. There’s more than one way to go about it.
You can establish a Wi-Fi connection by using the WAP in the phone or by connecting both devices to a shared LAN. Either method can be established manually or automatically.
The simplest method is to first establish a Bluetooth connection between camera and phone. Once established, try to use Canon Connect.
The app should recognize the phone almost immediately. But no Wi-Fi connection has been established.
Try to download files from the camera. The app should suggest using Wi-Fi for a faster data transfer. When you agree a Wi-Gi connection will be established between the camera hotspot and the phone.
But, you’re not done yet. You will be able to transfer files pfrom camera to your phone. The issue will be the camera looking around for an Internet connection.
You will need to go into phone Settings and make “automatically connect to networks” us disabled, which it should be anyway because it’s a best practice. You want the phone to ask permission to join networks.
Hope this helps.
