I have a MacBook Pro and iPhone. Tried using the Cannon Connect app to install firmware like I did for 1.4. Starts the file transfer then I get "failed to transfer firmware" fault. So I tried to use my MacBook. Downloaded the file which is a .dmg...
I'm hoping for some help from the community. Since I've owned it my Canon R5 has always frozen when recording video in clog, sometimes after a few minutes, other times a few seconds and sometimes 10 minutes but when it freezes it freezes so that eve...
I just posted about an issue with my 1D Mark IV, so I pulled out my 50D backup camera, which I have not used for at least 5 years. It has been sitting in a camera bag the entire time. When I charged up the batteries which were totally drained and t...
https://maps.app.goo.gl/4QkvHJ5Y6Mv74NwB7As a seasoned photographer with nearly 40 years of experience, transitioning from film to digital, I've developed a keen sense of what I need in a camera. Currently, I'm using the Canon 5DSR, set to full manua...
I just purchased an R100 and am a bit puzzled. it uses an Electric shutter in Silent mode yet this mode is useless.if I can't control the shutter speed, Apparture and Iso what is the point of having it?As stated in the trailers, I was hoping to use t...
I was shooting today when my viewfinder stopped working. All I see is brown with lines on the right side. I was able to take a photo looking through the viewfinder. The LCD screen is working fine. I have the R6. Any ideas what has happened? Thanks.
I'm presuming this is some kind of internal issue but hoping someone has a fix i've missed.The shutter button on my 5d mk3 will not focus nor release to take a shot. It's the same in AF and MF, with multiple lens. Also the same if shutter release is ...
This is a R6 Mk II. This just started today. I do not know what is causing these 2 horizontal black lines. Any help would be appreciated Lefty Ray
Last night I had updated the firmware to 1.5.0 via the SD card method, waited for the process to finish, then closed out of the menus. When I pressed the shutter button, the EVF blacked out and the back screen turned black but stayed lit. I switched ...
Hello!I have never used a camera in my Life but i would like to start now. I have found a used Canon EOS 40d.It may be broken but i am not totally sure.I bought new batteries online since the camera i found had none.The camera turns on. The small dis...
Hi there,I just bought a brand new EOS R100 and am noticing a battery issue that's connected to how much storage the SD card has left.Upon inserting a completely empty card (16G Sandisc SDHC) and a fully charged Canon battery (the one that came with ...
New R5 II with IS enabled on RF lenses has an issue while filming in video mode (all codecs, frame rates, and resolutions). I've tried 15-35, 24-70, 70-200 (2.8 RF) and they all shift/wobble/tick when moving or while holding relatively still (beyond ...
Hello,I've had the EOS R for a few months now and almost every single photo is slightly blurry or out of focus when zoomed in. I was shooting with the Rebel SL2 for years before upgrading and never had this issue! I'm so used to my photos being crys...
Dear Canon Support,I hope this message finds you well. I am writing to seek assistance with an issue I’ve encountered while using my Canon camera. Specifically, I have noticed smudges and black dots appearing on the images I take, and I’m not sure wh...
My Canon 250D camera, got stuck. The 'Q Button' on screen is inactive/faded results to locking everything except Shutter Button. Every other option and Buttons are locked. It remains stuck. How can I solve this?
