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The EOS R's LCD goes black and back to normal randomly

victor_menini
Apprentice

The EOS R's LCD goes black and back to normal randomly. What could this problem be?

This occurs mainly when the LCD is facing the front of the camera.

2 REPLIES 2

rs-eos
Elite

Sounds like a faulty connection to the swivel screen.  How long have you owned this camera? Hopefully it is still under any warranty or extended warranty that would cover the swivel screen.  Not sure what it would cost to repair otherwise.  Probably best to contact Canon at this point.

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Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

It is still under warranty. The problem is that I bought it at B&H and I live in Brazil and Canon here requests a warranty certificate that Canon US did not provide in the product box.

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