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EOS R50 Video Not Uploading Properly

mpvoitek
Apprentice

Hey there,

So I have the canon eos r 50 and I have a 20-minute long video on the camera. I can watch it fine on the camera, but when I try to upload it to my computer or to my phone. it uploads a video with the same thumbnail as it, but it's a different video altogether, it's actually the next video in my queue of videos ( a ten minute video.) There doesn't seem to be a way to upload this 20-minute-long video. I was wondering if anyone had any suggestions for me? 

Thanks!

1 REPLY 1

Anonymous
Not applicable

How are you uploading to the computer? I would take the memory card out of the camera and use a card reader.

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