06-26-2019 06:24 PM
06-26-2019 08:52 PM
Which video player are you using on the computer? Some of them default to muting the audio until you click to unmute and increase the playback level. Try playing another video file on that computer (download and save something from the web) and open it with the same video player to see whether you have sound setting issues with your PC.
Rodger
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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