R6 Mark II SD card in camera but can't shoot videos or take photos.

[ivFrito]

I am new to Canon cameras and was really excited to begin filming but am having a major issue where I pretty much can't shoot anything. The camera in question is a Canon R6 Mark II. I have a SanDisk Extreme Pro 128 GB SD card in the camera. I have formatted the card and set the setting under "Record func+card/folder sel." to disabled and enabled multiple times as well as swapped between slots 1 and 2. When outside the settings, I see an SD card icon with a 1 or 2 depending on what slot it's in, so I am assuming it's detecting the card, but I still can't seem to shoot anything. When I press the "Q" button, I go in and select the card, but still nothing. I have the camera set to manual and have gone through each other mode, but nothing. I changed resolutions and frame rates, took out the battery and SD card, etc. I am completely out of ideas, as I've gone almost a week since purchasing the camera, messing around with every setting possible and watching all sorts of videos, and still nothing. The only thing I haven't done is completely reset the camera. I'm highly sure the SD card is fully functional, so I really have no clue what it can be.

[ivFrito]

THIS WAS IT!! Thank you I ended up going to a camera store in my town and an employee solved it for me before seeing your reply but yes he had the same solution. Thanks very much for the help can’t wait to get shooting!! 

P.S. for others the setting is in the orange customization menu, #4

[jrhoffman75]

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@ivFrito wrote:

THIS WAS IT!! Thank you I ended up going to a camera store in my town and an employee solved it for me before seeing your reply but yes he had the same solution. Thanks very much for the help can’t wait to get shooting!! 

P.S. for others the setting is in the orange customization menu, #4

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