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Online Product Registration not working for EOS R5 Mark II Kit

richpmpa
Apprentice

I purchased the Canon EOS R5 Mark II plus RF 24-105 F/4 Kit.  When I tried to register the product in my Canon Account on the Canon USA website, this Kit was not listed as a possible choice.  The Canon EOS R5 Mark II Body Only is available to register as an individual item.

I can't imagine a good reason why the Canon USA website was not ready to accept this online registration.  Likely causing more work for Canon staff and a bad customer experience.

2 REPLIES 2

Waddizzle
Legend
Legend

Can you register each item separately?

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"The right mouse button is your friend."

I had the same problem and successfully registered the body and the lens separately.

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