Canon USA website wrong about R5 Mark II specs

[Imawino]

Trying to contact Canon USA is difficult. 

I just purchased the R5 Mark II and was looking for a screen protector. Seeing some inconsistent information on Amazon, I went to the Canon USA website and looked at the specs. The LCD information lists the screen size as:

3.0-inch (screen aspect ratio of 3:2)
2.95 in./7.5cm diagonal (2.44 in./6.2cm width, 1.65 in./4.2cm height)

which is the same as for the R6 Mark II. There seems to be a bit of confusion on the photography forum I use, so I pulled out my calipers and measured both. The correct measurement is:

3.2-inch (screen aspect ratio of 3:2)
3.15 in./8.01cm diagonal (2.63 in./6.67cm width, 1.75 in./4.44cm height)

which is the same as the original R5.

Can anyone here contact Canon? Admin?

[p4pictures]

Looks like a copy and paste error. Canon sales company in Japan and Canon UK websites list the EOS R5 Mark II screen as a 3.2 inch screen with aspect ratio of 3:2. Canon UK website lists the EOS R5 original version as as 3.15 inch with 3:2 ratio, yet the Canon Camera Museum page for the EOS R5 shows 3.2 inch and 3:2 ratio.

I suggest you use the feedback function on the webpage and send you noted error to Canon USA.

[Imawino]

Where is the feedback function?

[March411]

I've always been able to talk to a person easily using either of these numbers.

800-385-2155 or 800-652-2666