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How to get repair?

matvryphotog
Apprentice

My EOS M6 Mark II had an unfortunate encounter with my dog and my poor camera now needs some service.

 

However, I keep running in circles trying to find the form to request service for my camera; or if Canon is even accepting repair requests during COVID-19.

 

I registered my product, and find my way to this page: https://mycanon.usa.canon.com/products/service and click on "Request Service" next to my camera. It brings me to https://mycanon.usa.canon.com/products/support which has no form or information on requesting service other than a phone number and a email address that doesn't work.

 

Is there a hidden portal somewhere or what am I missing here?

2 REPLIES 2

ebiggs1
Legend
Legend

Call Canon at 1 (800) 652-2666

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

So, pick up the phone? So old school.... Smiley LOL

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