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Glare on all pictures

Sav-brooke11
Apprentice

Screenshot_20220515-191636_Gallery.jpg

I have a EOS 70D camera and all the sudden, all my pictures started to have the same type of box like glare. I had taken 200+ pictures prior to this happening on the day it started to occur. No matter what I do I still get this odd glare. This picture is an example of what I'm seeing on all pictures now.

1 ACCEPTED SOLUTION

Waddizzle
Legend
Legend

Looks like a failing shutter, to me.  This needs to be professionally repaired.

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"The right mouse button is your friend."

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3 REPLIES 3

Waddizzle
Legend
Legend

Looks like a failing shutter, to me.  This needs to be professionally repaired.

--------------------------------------------------------
"The right mouse button is your friend."

Hazel_T
Product Expert
Product Expert

Hi Sav-brooke11,

Looking at your example photo I agree with Waddizzle that it is likely a shutter malfunction. Especially since it is happening with all of your photos. We would recommend sending the camera in for repair.

Canon U.S.A., Inc. has created a new online repair portal that allows you to set up service in a few simple steps. The repair portal gives you the ability to set up service for multiple pieces of equipment at once, and to receive a repair estimate in the majority of cases, depending on your model and issue. The portal also allows you to upload images or videos that will assist us in repairing your product. You can also select how you wish to be notified of the progress of your repair. The portal's service history section allows you to view all services that have been performed on any of your camera or video products since January 7, 2020.

Please follow the link below to access our online repair

https://mycanon.usa.canon.com/signin

Instructions for Accessing and Using the Online Repair Portal

You will need to access or create your My Canon Account.

If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product.

If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.

If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.

Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.

ebiggs1
Legend
Legend

Yup shutter even the right shape! Sorry. 🙁

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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