09-02-2017 05:17 PM
My camera has suddenly started acting INSANE. None of the settings buttons on the back do anything, including the playback button. The dial on top works in that it changes the settings seemingly, but when it's on anything except flash off, it starts flashing and says "busy." I was able (somehow) to get the playback to work briefly so I saw that a test photo was actually there so it is taking photos apparently. Attaching photo of how settings are now. Thought the problem might be that quick control, but can't get that to budge either. My friend said replace the memory card, but that didn't work. I'm at a loss. Anybody ever experience anything like this? Would greatly appreciate any help.
Thanks! ~Suzanne
09-03-2017 07:45 PM
It does power on without the card in it and does the exact same thing: flash goes off two or three times and none of the buttons work. No dirt on anything---I haven't used this camera a whole helluva lot and it's only 3 years old!
it has been sitting in its case when I'm not using it on top of a wireless printer, which I use *super* infrequently and is almost always powered off. But wanted to mention it anyway....
09-03-2017 07:49 PM
I've taken the battery and card out and will check again in a couple of days.
thanks, everyone!
09-04-2017 08:16 AM
@SMW28604 wrote:It does power on without the card in it and does the exact same thing: flash goes off two or three times and none of the buttons work. No dirt on anything---I haven't used this camera a whole helluva lot and it's only 3 years old!
it has been sitting in its case when I'm not using it on top of a wireless printer, which I use *super* infrequently and is almost always powered off. But wanted to mention it anyway....
Okay, so we can rule out the memory card for the time being, and look elsewhere.
If you power on, and the flash fires, then the camera could be trying to focus with the focus assist beam. Check the shutter button again. Make sure it is not jammed or stuck with dirt. All of the buttons should "click" when pressed. The shutter should click twice. Once for a half press, and again for a full press.
It sounds like you have a bad button problem, or a circuit board problem. In either case, you need to contact Canon Service.
09-06-2017 10:32 AM
Welp. Nothing worked. Will go through Canon. Thanks again!
09-06-2017 12:03 PM
It is where you were headed all along!
09-07-2017 10:23 PM - edited 09-07-2017 10:28 PM
There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.
Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.
Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.
I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.
09-08-2017 03:53 AM
@Mr_Fusion wrote:There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.
Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.
Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.
I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.
This is bad science, and bad advice.
If you want a reason not to use a micro=SD card and adapter, then pick up any instruction manual and READ it. They all have a page where they list what types of cards compatible, and recommended for use with the cameras.
You will typically see "SD, SDHC, or SDXC" cards as the recommended types. Notice what is NOT written, micro-SD cards.
09-08-2017 10:20 AM
"This is bad science, and bad advice."
1+
09-09-2017 02:16 PM
09-09-2017 03:00 PM
@Mr_Fusion wrote:
Micro SDHC cards are very acceptable. The "micro" refers to the physical size and nothing else. Manuals don't specifically differentiate or point to micro cards simply because an SD card is an SD card, regardless of the size.
It is a myth and bad practice to advise others without a solid reason. If you can point to any legitimate source that says NOT to use micro cards, then please cite it. In the mean time, every major AD manufacturer states their micro cards work well in cameras. Again, the ONLY caveat is in videoing 4k where heat may be a problem
We've had enough people write in with complaints that went away when they stopped using micro-SD cards to convince us that they're a bad idea, no matter how one interprets Canon's recommendations. We couldn't care less that you think we're all wet, and we can't stop you from telling others that we are. But here's what I'd say to anyone who asks why he should take our advice rather than yours: "There is no more mission-critical device in your camera than the memory card. If it doesn't work correctly, your photo shoot is toast. The most common memory card failure is poor contact between the card and the camera. By using a micro card, you add an extra set of contacts for no compelling reason. Why would you want to introduce this unnecessary risk factor?"
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