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EOS R6 Mark II viewfinder and screen brightness issue

Stef71
Contributor

I was taking pictures in low light with my R6II pushing the boudary and while they looked fine in the viewfinder and on screen (both while taking the pictures and in viewing them after they have been taken) Back home on my computer they are way too dark (the computer screen is calibrated so that should be just fine, also I tried viewing them on another computer to be sure)  I tried to set the brightness for both to match what I got on the computer and I had to go back to setting 1 to get anywhere near (and it's still a bit brighter though). I know I should have used the histogram but sadly I didn't 'cous it works fine in 'normal' light conditions. Is there another setting I should have checked or is this a real issue? 

19 REPLIES 19

shadowsports
Legend
Legend

Greetings ,

The pictures look fine on your camera, right? 

Please tell us the format your images are being saved in RAW, jpeg, etc 

What application are you using to view the pictures on your computer? 

We can elaborate further once we have answers to the questions above.

 

 

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

p4pictures
Elite
Elite

If you can put the card back in the camera then you should do that. Press the playback button and then press the INFO button until the histogram is shown. At this point if the histogram is mostly on the left side of the scale then they are likely to be underexposed, if the histogram is spread over the scale from the left to the right side then it's a reasonable exposure. 

This will tell you if it is the camera or the computer that has the issue. Also note that if you are using Windows, then the MS Photo app automatically enhances images - and often does a poor job of that. I'd get a hold of Canon Digital Photo Professional (DPP) form the Canon support pages for your camera and see what it shows. 


Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --

ebiggs1
Legend
Legend

There is no good reason to not get DPP4. It is a free d/l and it is a very capable app. The best option for you is to u/l an unprocessed file so we can check it out.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

I shoot in RAW and Jpeg and use Affinity for post and the basic windows viewer. RAW is RAW so there could (and should) be a differnece between camera and computer but also de straight out of camera Jpeg looks way brighter on display than on PC and Laptop. Never noticed it before, it looks fine with pictures taken by normal lighting, these were taken in low light ...

Stef71,

The pictures you took in low light...

What were some of the settings you used?

Steve Thomas

It varies on different shots but generally I was shooting birds with extender on lens so f13 fixed becouse of that and high shutterspeeds like 1/500 up to 1/1000, AWB, Auto ISO, exposures just in minus, didn't check the histogram (my bad)

Greetings, 

Take note of Brian's comment.  Raw is RAW, but if you use Windows photos to view your RAW images, they will appear darker.  This application does not necessarily interpret the files correctly so they appear darker than they are.  You still have some work to do in order to determine if there is an issue.

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Also, Take note of my comment, it's not just RAW viewed in Windows photo's it's RAW and straight out of camera Jpeg, and also in Affinity, on multiple screens on different computers with calibrated screen. Never had issues like this with low light photo's from my 6DII. 


@Stef71 wrote:

Also, Take note of my comment, it's not just RAW viewed in Windows photo's it's RAW and straight out of camera Jpeg, and also in Affinity, on multiple screens on different computers with calibrated screen. Never had issues like this with low light photo's from my 6DII. 


Post one of the problem files (RAW) in DropBox or One Drive so we can examine. 

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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