EOS R5 Magnify Button Stopped Working

[ranthony1801]

The magnify button on my R5 has stopped working.  I have reset both "Basic Settings" and "Other Settings" to no avail. The rear screen will enlarge using finger commands. Any suggestions short of sending it in for service?

[shadowsports]

Greetings,

First, be sure you don't have the lock button engaged.  

Next, try a business card.  Gently insert a corner  and rotate it around the 🔎 button.  Be gentle.  

You can also try a little compressed air and/or contact cleaner.  Do not use anything that will leave a residue.  

If this doesn't help register your camera in your MyCanon account and initiate a repair/inspection request.

MyCanon https://share.google/jzeIcCFkgOnFGXrkG

[ranthony1801]

Thanks for the info. Unfortunately none worked. So it looks like it's off to service.

[ranthony1801]

FYI, I reassigned the Magnify function to the Dial Function button as a work around.