EOS R6 Firmware update (1.7 and 1.8) not downloading

[Mano-CD]

I have a Canon EOS R6. I have wanted to update my firmware and have been trying to download the Firmware update (update 1.8) for the last 2 days. It has not been possible.

The DMG file downloads onto my Mac, but when I double-click, the file does not open up. I am on Mac OS Ventura 13.1.

[shadowsports · Accepted solution]

Greetings,

Open Finder preferences and ensure the Hard Disks box is checked.  The next time you click the file it will mount on your desktop.

[Mano-CD]

All boxes checked. No luck. The dng file does not open. There appears to be something wrong with Canon software.

[Mano-CD]

Just checking the boxes did not solve my issue. At the bottom of the FInder Settings, there is a drop-down menu titled: 'New Finder window show'. I needed to choose my main hard drive there. The file then shows up with the sub-folders under Locations. My problem is solved. Thank you for your assistance.

[shadowsports]

Greetings,

Thanks for the feedback.  Glad it worked for you.  

[Peter]

Update firmware via your phone and Canon connect instead.

[jrhoffman75]

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@Mano-CD wrote:

I have a Canon EOS R6. I have wanted to update my firmware and have been trying to download the Firmware update (update 1.8) for the last 2 days. It has not been possible.

The DMG file downloads onto my Mac, but when I double-click, the file does not open up. I am on Mac OS Ventura 13.1.

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I don't have an R6, but I did download the firmware update to test.

1. when you download the firmware update it goes into the Downloads folder (or whever you direct downloads.)

2. Double-click that software and an icon appears on the desktop that looks like a disk drive.

3. Double-click that icon and a window opens that shows the .fir file and a folder with instructions.

(MacBook Air M2 w/macOS 13)

[Mano-CD]

Hi there! The icon does not appear on my desktop. That is why I think the file on Canon's USA website is faulty. BTW way it should be OK to straight away go to Version 1.8.0 skipping version 1.70., right? I do not need to go step by step.

[jrhoffman75]

The test I reported on was downloaded from Canon USA support site for the R6. 

[shadowsports]

I grabbed it from Canon Japan.  Seems to work fine.

EOS R6 Firmware Version 1.8.0|ASUS (canon.jp)