User Activity

For the past few days, I am having trouble with the Canon Website. All my registered products have disappeared. I am trying to register a new RF lens, the product does not show up and I am unable to proceed further. Does anyone know what is happening...
I have a Canon EOS R6. I have wanted to update my firmware and have been trying to download the Firmware update (update 1.8) for the last 2 days. It has not been possible.The DMG file downloads onto my Mac, but when I double-click, the file does not ...