Canon R50 Choppy Video

[BennyFrons]

Just really curious and a little concerned. I just shot a bunch of videos for a short film I am working on with a brand new Canon R50, straight outta the box. However, when I went to check the footage from my SD Card, all the video footage was insanely choppy. It looked very smooth from the camera's playback. I also checked with a different SD Card and my settings. The same thing happened. Smooth video when watching from the camera, choppy video from my SD Card. 

What exactly happened and how can I resolve the issue? I find it hard to be a laptop issue since I had shot off of C-200s and I can play back that footage like it was butter. So not sure what is going on here. 

[p4pictures]

Is it possible that you recorded the video with H.265 encoding, this is notoriously challenging to playback unless the machine has specific graphics card support or is a Mac with an M1/M2/M3 processor.

[BennyFrons]

Hey there, where would I go to check that information?

Also, I am using a MacBook Air 2019. No special graphics card or anything.

[p4pictures · Accepted solution]

Open the video file in Quicktime player, then show the video inspector by pressing CMD I.

Here's what I see for two clips I recorded on my EOS R6 Mark II just now, but I also did the same with the EOS R10 which is similar to the EOS R50. The first clip is recorded with H.264 and easier to playback, the second uses H.265 and is the compression that needs some hardware support to work with. Give you said your MacBook is a 2019 model then you have an intel processor, as the M1 processor was a November 2020 launch.

This clip was recorded with HDR PQ switched OFF

This clip was recorded with HDR PQ switched ON

For the one with HDR PQ you see the data goes to 10-bit, REC.2020 and the format is indicated as HEVC.

[BennyFrons]

Thank you! This was indeed the issue!