Trouble registering G7X mark III says something is wrong with serial # but its the correct number

[jadynnlopez]

I just received my G7X today from B and H photo and video, came with a paper to register it with canon and said only available for USA so I don't think its a grey market issue.

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON.

[stevet1]

jadynnlopez,

Does the serial number on the paper match the serial number on the camera and the serial number on the box?

Steve Thomas

[jadynnlopez]

I tried calling yesterday but was waiting on the phone for 30+ minutes and couldn’t get ahold of anyone, I’ll try again tomorrow.

[jadynnlopez]

Where can I find the serial number on the camera/ camera box?