Canon R5 freeze after 1.5.1 update

[mgammal]

Hi Canon,

After installing firmware 1.5, I was having my R5 freeze regularly with animal eye autofocus mapped to back button focus. I installed firmware update 1.5.1 this weekend hoping it will fix the issue. I went out today to shooting some shore birds. My R5 locked up 3 times in a period of 1.5 hours of shooting, one of the three was was with error E70. In all three cases, turning the camera off/on fixed the issue; this is different from firmware 1.5 freezes, where I had to take out the battery to fix the freeze. 

Please let me know if you need more information about the camera settings. I happy to share them. 

Regards, Mo

[mgammal]

I went out today with my R5 (firmware 1.5.2) + RF 100-500, shot for two hours. No freeze what so ever, and tracking seems better than before. 

If you had this freezing problem with 1.5 or 1.5.1, I recommend trying out this update. 

Thank you Canon!

[lindat]

I've been out with the R5 and the 100-500 after the 1.5.2 update. I had no issue, no freezes. However, my main issue was with the 1.4x extender. I haven't tried it with the extender yet. I might have to be brave and try the extender, but I've been very happy with 1.5.2 so far. And, I had many freezes prior. 

[dnadalin]

So far so good with the 1.5.2 update. 1000 shots and no lockups.
R5 + 100-500 lens with and without the 1.4TC
Fingers crossed

[Tronhard]

Have any of you downloaded the update 1.5.2 yet?  If so, did it solve your issues?

[KiwiPaul]

Have installed 1.5.2 still get freezes 😞

eye detection autofocus is significantly better

[Tronhard]

A friend of mine had a similar issue, we found it that the lens was sometimes not mounting perfectly - leaving what must have been a tiny mis-alignment of the lens contacts: I would have thought that unlikely, but it seems to have been the issue. They unmounted the lens and then firmly engaged the lens... and it worked!

[lindat]

I've installed 1.5.2. I have had no freezes since the install. However, I have not tried it with my 1.4x extender. It is performing so well with both of my main lenses, the 100-500 and the RF 100-400 that I don't want to try it because of so many problems in the past. I'm happy with the way the camera is working now. 

[Tronhard]

Glad to see that your issue seems to be resolved.  I don't use an extender, so I can't comment on the risk of going with that.

[Tronhard]

Hi Paul, and thanks for responding.  Hmm. This is really odd.  I have a one R5 and two R6 units that I use with the 24-105, 24-240 and 100-500 lenses.  I use back-button (single-point) focusing and exposure lock.  I have the custom setting as: C1 High-speed, Animal Eye tracking, servo; C2: High speed, Human Eye tracking, servo, and C3: Slow speed, tracking no bias, servo.  Otherwise, Av is single shot, single point AF, non-servo.   I have updated all lens FW to current versions.

Do you still live in NZ?

[KiwiPaul]

No Trevor

Shifted across the pond to Australia 11years ago