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Canon 5D Mark IV RAW files viewing issue

tmc784
Enthusiast

Hi all,

Recently I got a Canon 5D4,  I can view RAW images at Canon DPP  software.

But I can't view RAW images from Windows 10/64 bits, neither from Photoshop CC2019 even though I upgrade Camera Raw 11.1 version. I have no problems at  viewing JPEG  files.

Any help ? Thanks a lot. 

Cheers.

21 REPLIES 21

I gave up on Windows 10 to quickly look at my 5D4 raw photos and will just use the Canon DPP. With my 7D2 I could just quickly look at thumbnails and discard obvious ones that could be deleted. DPP takes a little longer but I'll make it work. Thanks to the community that stepped up to try to help with this issue; I appreciate it.

Lloyd

Atlanta, GA

greywolf45
Contributor

Same deal. I just got the 5D4 and can't view the CR2 files in Windows 10 64 bit. I shoot the same photos on my 7D2 and the files look the same, .CR2 files, and can view them with no problems. What's up with that?

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