10-16-2022 06:40 PM
Just bought an M50 MarkII. I can’t get it to see my wifi network. Help!
10-16-2022 06:58 PM
Hi Plindsay1973,
One thing to check is the type of network your home router is putting out. The camera is able to detect and connect to 2.4g networks. If the router is only outputting 5g networks the camera would not be able to detect them or connect to them.
One other thing to try would be to connect the camera and computer thorugh the camera's wifi. The steps to do that are on pages 502-507 of the manual. If you need a copy of the manual it is available HERE. Once you are on the web page click on the Manuals button and the one to reference is named EOS M50 Mark II Advanced User Guide (PDF).
To connect your camera and computer through wifi you will also need to have the EOS Utility installed on your computer. If you need that software it is on the same web page I linked above. It will be under the Software & Drivers section and the current version is EOS Utility 3.15.20.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.