canon 80D build in flash error

[kylengo]

Hi everyone, 

I'm a newbie with canon camera, right now i have a problem with the build in flash of the canon 80D that I have. Recently I have a cage rig for this camera and I put it on the camera and use it normally, however today when I using it, I accidentally switch to auto mode and the build in flash trying to pop up to take pictures, but since it blocked by the cage and I didn't recognize the problem right away, and it just run for a while trying to pop up the flash. Now the camera just can't shut the build in flash down to normal, any ideas could help. Thanks so much

[shadowsports]

Greetings,

If the retention latch is not broken, you should be able to get it to work again by removing the battery and/or resetting the camera.  Chnging the shooting mode in conjunction with the above might also help.

[kylengo]

thank you for your comment, I've try your solution, but seem like nothing work, maybe the retention latch is broken. However, it seem like not a big problem to shoot right? Everything functions normally, except for that build in flash.